Visa6 min read
Lost Residence Card in Japan: What to Do Immediately
Step-by-step guide on what to do if you lose your residence card (zairyu card) in Japan. Police report, reissuance process, and timeline.
Published: 1/9/2026•Updated: 1/15/2026
Key Takeaways
- File police report within 24 hours
- Apply for reissuance within 14 days
- Bring police report to immigration
- Fee is ¥1,600
- Keep a copy of your card for emergencies
I Lost My Residence Card - What Now?
Don't panic! Losing your residence card (在留カード) is stressful, but there's a clear process to follow:
Immediate Steps:
1. Search thoroughly - check bags, pockets, recent locations
2. File a police report within 24 hours
3. Apply for reissuance within 14 days
Important: Carry a copy of your card and passport while waiting for reissuance.
Step 1: File a Police Report
How to File:
1. Go to nearest police station (交番 or 警察署)
2. Tell them: 「在留カードを紛失しました」
3. Provide: Your name, address, card number (if known)
4. Get: 遺失届受理証明書 (Lost Property Report Receipt)
What to bring:
• Passport
• Any photo/copy of your residence card
• Your address and phone number This takes about 30 minutes. The report is FREE.
• Passport
• Any photo/copy of your residence card
• Your address and phone number This takes about 30 minutes. The report is FREE.
Step 2: Apply for Reissuance
Where to Apply:
• Regional Immigration Bureau
• Immigration office branch Required Documents: 1. Application form (available at immigration) 2. Photo (4cm x 3cm) 3. Passport 4. Police report receipt 5. ¥1,600 fee (revenue stamps) Processing Time:
• Same day to 2 weeks depending on location
• Tokyo: Usually same day
• Smaller cities: May take longer
• Regional Immigration Bureau
• Immigration office branch Required Documents: 1. Application form (available at immigration) 2. Photo (4cm x 3cm) 3. Passport 4. Police report receipt 5. ¥1,600 fee (revenue stamps) Processing Time:
• Same day to 2 weeks depending on location
• Tokyo: Usually same day
• Smaller cities: May take longer
FAQ
Frequently Asked Questions
Yes, but you need your passport with re-entry permit. Inform immigration at the airport that your card was lost. However, returning may be complicated - get your card reissued before traveling if possible.
You may face fines up to ¥200,000 and potential issues with your visa status. Report as soon as possible.
Yes, if your status allows work. Carry the police report receipt and a copy of your old card as temporary proof of status.
Last updated: January 15, 2026