Privacy Policy
Last updated: January 2026
Information We Collect
When you submit a case assessment form, we collect the following information:
- Email address
- Name (first name or nickname)
- Location (in Japan or outside)
- Problem category and urgency
- Description of your situation
- Optional: nationality, city/prefecture
How We Use Your Information
We use your information to:
- Review your case and provide initial assessment
- Connect you with appropriate professionals if requested
- Send you confirmation and follow-up emails
- Improve our services
Information Sharing
We may share your case details with vetted professional partners (lawyers, immigration consultants, etc.) only if you explicitly request assistance. We will never sell your information to third parties.
Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Your Rights
You may request to access, correct, or delete your personal information by contacting us.
Contact
For privacy-related inquiries, please email: privacy@japanproblemhelp.com