Visa denied?
We help foreigners in Japan
Free expert guidance for visa issues, housing rejections, and bank account problems. Get connected to the right professional within 24 hours.
Get Help NowWhat problem are you facing?
We provide specialized support for the three main challenges foreigners face in Japan.
How It Works
Tell Us Your Situation
Fill out our free case assessment form with details about your problem.
We Review Within 24h
Our team reviews your case and identifies the best path forward.
Get Connected to Experts
If needed, we connect you with the right professional for your situation.
Real Stories from Foreigners in Japan
“My visa renewal was denied and I had 2 weeks to leave Japan. They connected me with an immigration lawyer who found a solution I didn't know existed.”
Software Engineer
From the US, living in Tokyo
“Rejected by 5 apartments because I'm a foreigner. They explained what guarantor companies actually look for and helped me find a place in 10 days.”
English Teacher
From the UK, living in Osaka
“I needed a business bank account but every bank said no. They connected me with a司法書士 who knew which banks work with foreign entrepreneurs.”
Startup Founder
From Germany, living in Fukuoka
How We Compare
See why foreigners choose Japan Problem Help
| Feature | Japan Problem HelpRecommended | Government Offices (FRESC) | Immigration Law Firms |
|---|---|---|---|
| Problem Coverage | Visa + Housing + Banking (One-stop) | General guidance only | Visa only |
| Languages | 8 languages | Limited languages | 1-3 languages |
| Response Time | Within 24 hours | Reservation required | Varies |
| Initial Consultation | Free | Free | ¥5,000-30,000 |
| Availability | Online 24/7 | Weekdays only | Business hours |
| Approach | Match you with the right expert | Information, no referrals | Direct legal service |
Japan Problem HelpBest
- Problem Coverage
- Visa + Housing + Banking (One-stop)
- Languages
- 8 languages
- Response Time
- Within 24 hours
- Initial Consultation
- Free
- Availability
- Online 24/7
- Approach
- Match you with the right expert
Government Offices (FRESC)
- Problem Coverage
- General guidance only
- Languages
- Limited languages
- Response Time
- Reservation required
- Initial Consultation
- Free
- Availability
- Weekdays only
- Approach
- Information, no referrals
Immigration Law Firms
- Problem Coverage
- Visa only
- Languages
- 1-3 languages
- Response Time
- Varies
- Initial Consultation
- ¥5,000-30,000
- Availability
- Business hours
- Approach
- Direct legal service
We're not lawyers. We help you find the right professional for your specific situation.
Why Is This Service Free?
We believe everyone deserves help navigating Japan's complex systems. Here's how we sustain our service:
Referral Partnerships
When we connect you with a professional (lawyer, consultant, real estate agent), they may pay us a referral fee. This doesn't cost you extra - it's how professionals acquire clients.
No Hidden Costs
Our initial assessment is always free. If a professional charges fees for their services, we'll tell you upfront before any introduction.
Quality Over Quantity
We only partner with vetted professionals who meet our standards. Our reputation depends on your success.
Frequently Asked Questions
Yes, the initial case assessment is completely free. We review your situation and provide guidance at no cost. If you need to be connected with a professional (lawyer, immigration consultant), their services may have fees, but we'll always be transparent about costs.
No, we are not a law firm and this is not legal advice. We provide case assessment and connect you with appropriate professionals. For legal advice, you'll need to consult with a licensed attorney.
We typically respond within 24 hours. For urgent matters (visa expiring within a week), please mention this in your submission and we'll prioritize your case.
We need your basic contact info, a description of your problem, and relevant details like visa type, timeline, and what you've tried so far. The more details you provide, the better we can help.
Yes, we help people both in Japan and those planning to come. Whether you're dealing with COE rejections or need advice before moving, we can assist.
Our website is available in English, Japanese, Chinese, Korean, and Spanish. Our team can communicate in multiple languages.
Get in Touch
Choose your preferred way to reach us
Online Form
Best for detailed inquiries. Response within 24 hours.
Submit Your CaseLINE@japanhelp
Quick questions and updates. Add our official account.
Add on LINEInternational messaging. Available for urgent matters.
Message on WhatsAppDirect email for follow-ups.
help@japan-help.netWe typically respond within 24 hours. For urgent matters, please indicate in your message.
Free Assessment
Fill out our free case assessment form with details about your problem.
Get Help NowThis is not legal advice. • Privacy protected.